Return Policy

We stand behind the products we sell. If you are not satisfied with your Sages purchase, you may request a return for a replacement or refund within 30 days of purchase, subject to the conditions outlined below.

The return shipping cost and any customs duties or import taxes incurred on the returned package are the customer's responsibility. Sages is not responsible for damage caused by improper use, accidents, misuse, neglect, or other customer-related handling.

If the return is due to a verified product quality issue, Sages will cover the applicable return shipping expenses, and no additional shipping fees will be charged for an eligible exchange.

All refunds will be processed only after we receive and inspect the returned item to confirm that it meets our return conditions and is in acceptable condition.

If more than 30 days have passed since your purchase, we may not be able to offer a refund or exchange.

1. Return Conditions

To be eligible for a return, the item must be unused and in the same condition in which you received it. It should also be returned in its original packaging whenever applicable.

Our return policy does not cover ordinary wear and tear, damage caused by improper use, accidents, misuse, neglect, or unauthorized modifications.

Proof of purchase may be required to complete the return process.

2. Warranty Period

Under normal conditions and proper use, products purchased from Sages may be covered by a 2-year warranty from the date of purchase, unless otherwise stated on the applicable product page.

The warranty generally covers verified manufacturing or design defects.

Corrosion, deterioration, and material fatigue resulting from extended use are not covered. Damage caused by normal wear and tear, misuse, accidents, improper handling, or neglect may not be covered under the warranty.

In some cases, repair services may be available for a reasonable fee.

3. Refunds

Once we receive and inspect your returned item, we will notify you by email regarding the approval or rejection of your refund.

If your refund is approved, the refund will be processed to the original payment method, such as your credit card or PayPal account.

Please allow additional processing time for your bank, credit card provider, or payment service to post the refund to your account.

4. Late or Missing Refunds

If you have not received your refund yet, please follow these steps:

• Check your bank account again.
• Contact your credit card company, as it may take some time before your refund is officially posted.
• Contact your bank, as there may be additional processing time before the refund appears in your account.

If you have completed these steps and still have not received your refund, please contact us at info@sagesshop.com.

Contact Information

Store Name: Sages

Website: sagesshop.com

Email: info@sagesshop.com