Return Policy

30-Day Return Window

You may request a return within 30 days after receiving your item.

Return Eligibility

Items must be unused, unworn where applicable, in the same condition in which they were received, and returned with original tags, packaging, and proof of purchase.

To request a return, email info@sagesshop.com. Returns sent without prior approval may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. Contact us promptly if an item is damaged, defective, or incorrect so we can review the issue and provide an appropriate solution.

Non-Returnable Items

Perishable goods, personalized or custom-made products, personal-care goods, hazardous materials, flammable liquids or gases, sale items, and gift cards are not eligible for return unless required by applicable law.

Exchanges

The fastest way to receive a different item is to return the original item after approval and place a separate order for the replacement.

European Union Cooling-Off Period

For qualifying orders shipped into the European Union, customers may have a 14-day right to cancel or return an order without giving a reason, subject to applicable law and the condition requirements above.

Refunds

We will notify you after the return is received and inspected. Approved refunds are sent to the original payment method within 10 business days. Your bank or card provider may require additional processing time. If more than 15 business days have passed since approval, contact info@sagesshop.com.